How to buy a smartphone, new or used
Updated November 5, 2026
Buying a phone outside a carrier store can save a lot, especially used or refurbished. The key is making sure it works on your network and that it isn't locked or blocked.
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Make sure it works with your carrier
Look for 'unlocked' phones, or phones locked to your current carrier. A phone locked to a different carrier may not work for you.
Check that the model supports your carrier's network bands. Carrier websites usually have a compatibility checker.
Storage and battery
Choose enough storage for photos, videos and apps. Upgrading later usually isn't possible.
For used phones, battery health matters. Some listings state the battery's maximum capacity; a lower number means shorter battery life.
Buying used safely
Look for a clear description of condition, photos of the actual device and a stated return policy.
Avoid listings that mention a blacklisted, blocked or 'bad' IMEI, or an iCloud or Google account lock. These phones may not be usable.
Quick checklist
- Is it unlocked or compatible with your carrier?
- Is there enough storage?
- For used phones, is battery health stated?
- Is there a clear return policy?
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Where to shop
These links open search results at retailers we partner with. The retailer controls listings, prices and availability, so check them before you buy.
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